Refund & Cancellation Policy

Last updated: August 1, 2026

1. General Ticket Purchases

BookMyTicket acts as a platform for event organizers to sell tickets. All ticket sales are generally considered final. Refunds are subject to the specific policies set by the event organizer.

2. Event Cancellations

If an event is canceled by the organizer, you will be entitled to a full refund. The refund will be processed automatically to your original method of payment within 5-7 business days.

3. Event Rescheduling

If an event is rescheduled, your ticket will usually remain valid for the new date. If you cannot attend the new date, you must request a refund within 48 hours of the rescheduling announcement. Refunds are granted at the discretion of the organizer.

4. Requesting a Refund

To request a refund for eligible situations, please contact our support team at support@thebookmyticket.com with your Booking ID and reason for cancellation.

5. Processing Fees

Please note that any platform convenience fees and payment gateway charges are strictly non-refundable under all circumstances, including event cancellations.